top of page

We are committed to providing an inclusive, accessible, and welcoming environment for all individuals, including employees, clients, healthcare partners, and job seekers. We strive to ensure that our services, employment opportunities, and communication are accessible to people of all abilities, per the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our Commitment to Accessibility

We are dedicated to identifying, removing, and preventing barriers to accessibility in all aspects of our services, including:

  • Hiring and Employment: Ensuring equal access to job opportunities and accommodations for employees with disabilities.

  • Communication: Providing accessible formats and communication support upon request.

  • Physical accessibility: Ensure our office spaces and recruitment centers are barrier-free and compliant with Ontario’s Design of Public Spaces Standards.

  • Client Services: Ensuring our healthcare staffing solutions are accessible to healthcare facilities and individuals with disabilities.

Accessible Customer Service

We are committed to providing excellent customer service in a way that respects the dignity and independence of individuals with disabilities. This includes:

  • Assistive Devices: Welcoming the use of assistive devices in our offices and service locations.

  • Support Persons & Service Animals: Permitting support persons and service animals in all areas open to the public.

  • Training for Staff: Ensuring all employees receive AODA-mandated training on accessibility and customer service.

Employment Accessibility

We provide accommodations throughout the recruitment and employment process, including:

  • Alternative formats for job postings upon request.

  • Accommodation for interviews and assessments.

  • Workplace adjustments to support employees with disabilities.

Feedback & Accessibility Concerns

  • We welcome feedback on how we can improve accessibility. Feedback can be submitted through: policy@wamutongahealthcare.ca

  • We will review and respond to all feedback in an accessible format upon request.

Continuous Improvement

Wamutonga Healthcare Services is committed to ongoing accessibility improvements. We regularly review our policies and practices to align with evolving accessibility standards and best practices in Ontario.

For more information on our accessibility policies or to request accommodations, please contact us at policy@wamutongahealthcare.ca

bottom of page