Privacy Policy
A legal disclaimer
Wamutonga Healthcare Services ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients, employees, and website visitors. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws and regulations.
Information we collect
We collect various types of information, including:
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Personal Information: Name, date of birth, contact details, national identification number, medical history, insurance details, and other personally identifiable information.
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Health Information: diagnosis, treatment records, prescriptions, test results, and other medical data necessary for healthcare services.
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Financial Information: Payment details, billing information, and insurance coverage.
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Technical Information: IP addresses, browser type, device information, and website usage statistics collected through cookies and analytics tools.
How We Share Your Information
We may share your information with:
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Healthcare Providers: Doctors, nurses, and specialists involved in your care.
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Insurance Companies: To process claims and coverage verification.
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Legal Authorities: When required by law, regulation, or legal proceedings.
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Third-Party Service Providers: For IT support, billing services, and data management.
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Public Health Agencies: In case of public health emergencies or reporting obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We implement robust security measures to protect your data, including:
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Encryption of sensitive data.
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Secure storage of medical records.
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Controlled access to patient information.
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Regular cybersecurity audits and updates.
Despite these measures, no system is entirely secure, and we cannot guarantee absolute protection against data breaches.
Your Rights and Choices
You have the right to:
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Access, update, or correct your personal information.
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Request a copy of your medical records.
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Opt out of non-essential communications.
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Withdraw consent where applicable.
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Request the deletion of your information, subject to legal and operational requirements.
To exercise your rights, please contact us at policy@wamutongahealthcare.ca
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can adjust your browser settings to disable cookies; however, some features may not function properly.
Retention of Information
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their policies.
Changes to This Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on our website, and significant updates may be communicated through official channels.
Contacts us
For any privacy-related inquiries, concerns, or requests, please contact us at:
By using our services, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your information as described.